Yiwen L.

VP of Sales/BD

Solstice Health

vp_salesOutbound HeavyStrategicOn-site📍 NYC
Deal Size: $100K-500K+ ACV
Sales Cycle: 6-12 months
Posted by Yiwen L.

Overview

You're the first sales leader at Solstice, building the GTM motion from zero. You'll hire and manage 7 GTM people (3 AEs, 4 Commercial Engagement Leads), close the first major deals yourself, and create the playbook for selling AI content generation to pharmaceutical marketing teams. This is player-coach heavy on the player side early - you'll be in demos and negotiations while also building process, comp plans, and hiring pipeline.


Role Snapshot

AspectDetails
Role TypePlayer-coach VP of Sales (60% player, 40% coach initially)
Sales MotionOutbound-heavy enterprise
Deal ComplexityStrategic enterprise
Sales Cycle6-12 months for your deals
Deal Size$100K-500K+ ACV for strategic accounts
Quota (est.)$1.5-2M in bookings year one (team + personal)

Company Context

Stage: Seed/early Series A (17 employees total)

Size: 17 employees, hiring 17 more across all functions

Growth: Aggressive hiring suggests recent funding round or strong early signal from pilot customers

Market Position: Category creation - selling AI to pharma marketing, which means educating market on what's possible while navigating regulatory concerns


GTM Reality

Current State:

  • No established sales team (you're hire #1 for sales leadership)
  • Hiring 3 founding AEs and 4 Commercial Engagement Leads reporting to you
  • Likely a few pilot customers or early LOIs, but no repeatable sales process
  • Product is live but still evolving based on customer feedback

Your Build:

  • Define ICP: which pharma companies, which drug portfolios, which buyer personas
  • Create sales process: qualification framework, demo flow, pilot structure, pricing/packaging
  • Build team: hire, onboard, and ramp 7 people in first 6-9 months
  • Establish metrics: what does good look like for activity, pipeline, conversion rates?
  • Partner with product: you'll be in weekly syncs translating market feedback into feature requests

Reporting: Likely to CEO/Founder, maybe a CRO if they hire one


Competitive Landscape

Main Competitors: Traditional pharma agencies, generic AI writing tools, internal content teams, potential pharma-specific AI competitors not yet public

Market Education Need: High - most pharma marketers haven't used AI for content, and compliance teams are skeptical

Your Differentiation Thesis: You need to define this - is it speed? cost? compliance confidence? scalability? That's part of the job.

Objection Patterns: You'll discover these through your first 20 deals and train the team on how to handle them


What You'll Actually Do

Time Breakdown

Closing Deals (35%) | Hiring/Managing Team (30%) | Strategy/Process (25%) | Board/Internal (10%)

Key Activities

  • Personal pipeline: Close 3-5 strategic enterprise deals yourself in year one ($100K-500K each). These become case studies and proof points for the team.
  • Hiring: Interview 40-60 candidates to hire 7 GTM people. Write job descriptions, sell candidates on vision, negotiate offers, handle the first termination when someone doesn't work out.
  • Coaching: 1:1s with each rep weekly, join their calls, review demos, help unstick deals. You're teaching them to sell a product you're still figuring out yourself.
  • Playbook creation: Document everything - ICP, qualification criteria, discovery questions, demo script, pricing strategy, objection handling, pilot terms. Update it monthly as you learn.
  • Cross-functional: Daily communication with product (what are customers asking for?), marketing (what content do reps need?), ops (hire a VP of ops to build your systems). Weekly exec team meetings.
  • Investor updates: Monthly or quarterly metrics reporting to board - pipeline, bookings, team ramp, learnings. They'll ask hard questions about burn rate vs revenue.

The Honest Reality

What's Hard

  • You're building the plane while flying it - selling to pharma (slow, risk-averse) with AI (new, unproven in this space) at a startup (no brand, limited resources)
  • First few hires might not work out - you're guessing at profile since there's no proven playbook, and bad hires at this stage really hurt
  • Product gaps will kill deals - prospects will ask for features that don't exist, and you negotiate with product on what gets built when
  • Founder tension - you'll disagree with CEO on pricing, which markets to enter, how fast to hire. You need to influence without authority.
  • Quota pressure with long cycles - you might not close anything in Q1, then close 3 deals in Q4. Board gets nervous in the meantime.
  • Recruiting is a grind - most experienced reps don't want 17-person startup risk, and you can't pay FAANG salaries
  • Compliance blockers - you'll lose deals because pharma regulatory affairs won't approve AI-generated content, period. You can't sell your way out of that.

What Success Looks Like

  • Hit $1.5-2M in new bookings in year one across team + personal deals
  • Hire and ramp 7 GTM people with <1 bad hire that needs replacing
  • Build a documented, repeatable sales process (playbook, demo, pricing, pilot structure)
  • Establish 3-5 referenceable customers who will evangelize the product
  • Get the team to 50%+ of quota by end of year one
  • Establish yourself as thought leader in pharma marketing AI (conference talks, LinkedIn presence)

Who You're Selling To

Your Personal Deals (Enterprise):

  • SVP/VP of Marketing at mid-to-large biopharma ($500M+ revenue)
  • Chief Commercial Officers
  • Heads of Brand Strategy for blockbuster drug portfolios

Your Team's Deals (Mid-Market):

  • Directors of Marketing at smaller biopharma (50-500 people)
  • Brand Leads for specific therapeutic areas
  • Marketing Operations leaders looking for efficiency gains

What They Care About:

  • ROI proof: can you show 50%+ cost savings vs agency model?
  • Compliance confidence: will medical/legal/regulatory approve this?
  • Speed to value: how fast from contract to first compliant campaign live?
  • Risk mitigation: what if the AI hallucinates medical claims and they get FDA warning letter?
  • Change management: how do they get their 20-person marketing team to adopt new workflow?

Requirements

  • 8+ years selling enterprise B2B SaaS, with 3+ years in sales leadership (built a team from <5 to 20+ people)
  • Experience selling into pharma/life sciences or highly regulated industries (healthcare, financial services) where compliance matters
  • Track record of closing $100K+ ACV deals with 6-12 month cycles and 5+ stakeholders
  • Player-coach mentality - comfortable carrying personal quota while managing team
  • Startup experience - thrived in ambiguous, resource-constrained environments where you built process from scratch
  • Strong hiring instincts - can assess sales talent and build diverse, high-performing teams
  • Executive presence - can present to C-suite buyers and board members with equal confidence
  • Located in or willing to relocate to NYC (early stage company needs in-person leadership)
  • Intellectual curiosity about AI - you don't need to be technical, but you need to learn how the product works and stay ahead of the AI hype cycle