Overview
You're the first sales leader at Solstice, building the GTM motion from zero. You'll hire and manage 7 GTM people (3 AEs, 4 Commercial Engagement Leads), close the first major deals yourself, and create the playbook for selling AI content generation to pharmaceutical marketing teams. This is player-coach heavy on the player side early - you'll be in demos and negotiations while also building process, comp plans, and hiring pipeline.
Role Snapshot
| Aspect | Details |
|---|---|
| Role Type | Player-coach VP of Sales (60% player, 40% coach initially) |
| Sales Motion | Outbound-heavy enterprise |
| Deal Complexity | Strategic enterprise |
| Sales Cycle | 6-12 months for your deals |
| Deal Size | $100K-500K+ ACV for strategic accounts |
| Quota (est.) | $1.5-2M in bookings year one (team + personal) |
Company Context
Stage: Seed/early Series A (17 employees total)
Size: 17 employees, hiring 17 more across all functions
Growth: Aggressive hiring suggests recent funding round or strong early signal from pilot customers
Market Position: Category creation - selling AI to pharma marketing, which means educating market on what's possible while navigating regulatory concerns
GTM Reality
Current State:
- No established sales team (you're hire #1 for sales leadership)
- Hiring 3 founding AEs and 4 Commercial Engagement Leads reporting to you
- Likely a few pilot customers or early LOIs, but no repeatable sales process
- Product is live but still evolving based on customer feedback
Your Build:
- Define ICP: which pharma companies, which drug portfolios, which buyer personas
- Create sales process: qualification framework, demo flow, pilot structure, pricing/packaging
- Build team: hire, onboard, and ramp 7 people in first 6-9 months
- Establish metrics: what does good look like for activity, pipeline, conversion rates?
- Partner with product: you'll be in weekly syncs translating market feedback into feature requests
Reporting: Likely to CEO/Founder, maybe a CRO if they hire one
Competitive Landscape
Main Competitors: Traditional pharma agencies, generic AI writing tools, internal content teams, potential pharma-specific AI competitors not yet public
Market Education Need: High - most pharma marketers haven't used AI for content, and compliance teams are skeptical
Your Differentiation Thesis: You need to define this - is it speed? cost? compliance confidence? scalability? That's part of the job.
Objection Patterns: You'll discover these through your first 20 deals and train the team on how to handle them
What You'll Actually Do
Time Breakdown
Closing Deals (35%) | Hiring/Managing Team (30%) | Strategy/Process (25%) | Board/Internal (10%)
Key Activities
- Personal pipeline: Close 3-5 strategic enterprise deals yourself in year one ($100K-500K each). These become case studies and proof points for the team.
- Hiring: Interview 40-60 candidates to hire 7 GTM people. Write job descriptions, sell candidates on vision, negotiate offers, handle the first termination when someone doesn't work out.
- Coaching: 1:1s with each rep weekly, join their calls, review demos, help unstick deals. You're teaching them to sell a product you're still figuring out yourself.
- Playbook creation: Document everything - ICP, qualification criteria, discovery questions, demo script, pricing strategy, objection handling, pilot terms. Update it monthly as you learn.
- Cross-functional: Daily communication with product (what are customers asking for?), marketing (what content do reps need?), ops (hire a VP of ops to build your systems). Weekly exec team meetings.
- Investor updates: Monthly or quarterly metrics reporting to board - pipeline, bookings, team ramp, learnings. They'll ask hard questions about burn rate vs revenue.
The Honest Reality
What's Hard
- You're building the plane while flying it - selling to pharma (slow, risk-averse) with AI (new, unproven in this space) at a startup (no brand, limited resources)
- First few hires might not work out - you're guessing at profile since there's no proven playbook, and bad hires at this stage really hurt
- Product gaps will kill deals - prospects will ask for features that don't exist, and you negotiate with product on what gets built when
- Founder tension - you'll disagree with CEO on pricing, which markets to enter, how fast to hire. You need to influence without authority.
- Quota pressure with long cycles - you might not close anything in Q1, then close 3 deals in Q4. Board gets nervous in the meantime.
- Recruiting is a grind - most experienced reps don't want 17-person startup risk, and you can't pay FAANG salaries
- Compliance blockers - you'll lose deals because pharma regulatory affairs won't approve AI-generated content, period. You can't sell your way out of that.
What Success Looks Like
- Hit $1.5-2M in new bookings in year one across team + personal deals
- Hire and ramp 7 GTM people with <1 bad hire that needs replacing
- Build a documented, repeatable sales process (playbook, demo, pricing, pilot structure)
- Establish 3-5 referenceable customers who will evangelize the product
- Get the team to 50%+ of quota by end of year one
- Establish yourself as thought leader in pharma marketing AI (conference talks, LinkedIn presence)
Who You're Selling To
Your Personal Deals (Enterprise):
- SVP/VP of Marketing at mid-to-large biopharma ($500M+ revenue)
- Chief Commercial Officers
- Heads of Brand Strategy for blockbuster drug portfolios
Your Team's Deals (Mid-Market):
- Directors of Marketing at smaller biopharma (50-500 people)
- Brand Leads for specific therapeutic areas
- Marketing Operations leaders looking for efficiency gains
What They Care About:
- ROI proof: can you show 50%+ cost savings vs agency model?
- Compliance confidence: will medical/legal/regulatory approve this?
- Speed to value: how fast from contract to first compliant campaign live?
- Risk mitigation: what if the AI hallucinates medical claims and they get FDA warning letter?
- Change management: how do they get their 20-person marketing team to adopt new workflow?
Requirements
- 8+ years selling enterprise B2B SaaS, with 3+ years in sales leadership (built a team from <5 to 20+ people)
- Experience selling into pharma/life sciences or highly regulated industries (healthcare, financial services) where compliance matters
- Track record of closing $100K+ ACV deals with 6-12 month cycles and 5+ stakeholders
- Player-coach mentality - comfortable carrying personal quota while managing team
- Startup experience - thrived in ambiguous, resource-constrained environments where you built process from scratch
- Strong hiring instincts - can assess sales talent and build diverse, high-performing teams
- Executive presence - can present to C-suite buyers and board members with equal confidence
- Located in or willing to relocate to NYC (early stage company needs in-person leadership)
- Intellectual curiosity about AI - you don't need to be technical, but you need to learn how the product works and stay ahead of the AI hype cycle