Max J. Kouris

SDR (Outsourced Sales Development Representative)

AltiSales

SDROutbound HeavyTransactionalRemote📍 Remote (Globally)
Deal Size: N/A (not closing deals)
Sales Cycle: N/A (meeting booking only)
Posted by Max J. Kouris

Overview

You're an SDR working for AltiSales, which means you're the outsourced sales development team for their B2B clients. You make 100+ cold calls daily to prospects at whatever companies AltiSales is currently servicing (tech startups, SaaS companies, etc.). You're not selling AltiSales - you're selling on behalf of their clients' products, which change as AltiSales takes on new accounts.


Role Snapshot

AspectDetails
Role TypeOutbound SDR (outsourced)
Sales MotionOutbound-heavy (cold calling primary)
Deal ComplexityVaries by client account
Sales CycleN/A (you book meetings, don't close)
Deal SizeN/A (you're top-of-funnel)
Quota (est.)Meeting/SQL quotas vary by client; five-figure monthly commissions mentioned

Company Context

Stage: Small outsourcing firm (31 employees)

Size: 31 employees

Growth: Hiring 3 SDRs due to internal promotions and new client wins - signals active growth

Market Position: Challenger in the crowded sales outsourcing space - competing with agencies like Salesgirls, Salesbread, Belkins, etc.


GTM Reality

Pipeline Sources:

  • 0% Inbound - you're doing pure outbound for clients
  • 100% Outbound - cold calling is the primary motion (100+ dials/day mentioned)
  • Email sequences and LinkedIn outreach run through Outreach, but calling is the core activity

SDR/AE Structure: You ARE the SDR for AltiSales' clients. You book meetings and hand them off to the client's AEs.

SE Support: None - you're qualifying and booking, not demoing.


Competitive Landscape

Main Competitors: You're competing against in-house SDRs and other outsourced agencies in your prospects' inboxes/phones.

How They Differentiate: AltiSales claims they triple in-house team performance and increase SQLs per BDR by 175% - they're selling execution quality.

Common Objections: "We already have an internal team", "We tried outsourced before and it didn't work", "Your reps don't know our product well enough".

Win Themes: Speed to market, proven process, data enrichment, and the promise of better results than in-house SDRs.


What You'll Actually Do

Time Breakdown

Cold Calling (60%) | Email/LinkedIn (20%) | CRM/Admin (15%) | Internal Syncs (5%)

Key Activities

  • Cold Calling: You make 100+ calls per day to prospects across multiple client accounts. Most don't answer. Those who do often aren't interested. You're working from enriched data/lists but still dealing with high rejection rates.
  • Multi-threading Sequences: You run email and LinkedIn sequences through Outreach alongside calls. You're personalizing with Loom videos and using tools like Caddy for trigger-based outreach.
  • Account Switching: You might be working 2-3 different client accounts at once, which means learning different products, value props, and buyer personas. Context-switching is constant.
  • Meeting Qualification: When someone bites, you're qualifying them (budget, authority, need, timeline) and booking them into the client's AE calendar. Handoff quality matters.
  • Activity Logging: Everything goes in Salesforce or the client's CRM. You're tracked on dials, connects, meetings booked, and SQLs generated.

The Honest Reality

What's Hard

  • Volume Grind: 100+ calls per day is exhausting. Most go to voicemail. Many connects are immediate hang-ups or annoyed prospects. The rejection is constant.
  • Product Juggling: You're learning and selling multiple clients' products. Every time AltiSales wins a new client, you're ramping on a new pitch, new objections, new personas.
  • Outsourced Stigma: Some prospects immediately dismiss you once they realize you're not actually an employee of the company you're calling about. "Can you have someone who actually works there call me back?"
  • Commission Variability: Your comp is tied to performance. If you hit quota, five-figure monthly commissions are possible. If you don't, you're making less.
  • EST Hours Globally: If you're not in EST time zone, you're working odd hours to align with US business hours.

What Success Looks Like

  • Meeting Quota: Hitting whatever the weekly/monthly meeting or SQL target is for your assigned clients (likely 15-25 meetings/week based on typical SDR metrics).
  • Conversion Rates: Getting meetings that actually show up and qualify as SQLs (50%+ show rate, 70%+ SQL conversion).
  • Commission Checks: Earning those five-figure monthly commission checks consistently.
  • Internal Promotion: AltiSales mentions promoting from within - top performers can move to SDR Leader or even AE roles.

Who You're Selling To

Primary Buyers:

  • Varies completely by client - could be selling to CMOs, CFOs, Ops Directors, CTOs, etc.
  • One week you're calling restaurant owners, next week you're targeting enterprise IT directors

What They Care About:

  • ROI and clear business value (whatever the client's product solves)
  • Trust that you understand their problem (hard when you're outsourced and relatively new to the product)
  • Speed and ease of implementation

Requirements

  • Cold Calling Experience: Must be comfortable making 100+ dials per day. This isn't for people who prefer email-only outreach.
  • Outreach Proficiency: Experience with Outreach.io or similar sales engagement platforms (Salesloft, Apollo, etc.)
  • Coachability: They mention "student of the game" - you need to take feedback, iterate scripts, and constantly improve.
  • Solutions Mindset: When things aren't working (low connect rates, bad data, messaging off), you're expected to problem-solve, not just complain.
  • Manage Up: You need to communicate clearly with leadership about what's working, what's not, and what you need to hit quota.
  • EST Availability: You're working US East Coast hours regardless of where you're located globally.